Patient Participation Group
Patient involvement and representation is increasing rapidly at national, local and practice level. It is developing a much higher profile both in the development of health services and also, through national support groups such as Diabetes UK, in more disease-specific areas of health care provision.
Our Patient Participation group was formed in January 2006 from a number of patients who expressed an interest in being a member. They are primarily responsible for reveiwing the results of our annual Patient Satisfaction questionnaire. The participation of our patient group is seen as a very positive process by the Doctors and staff at the practice.
The group has met twice since it was formed. The data from the questionnaire had been analysed and sent to each member before the meeting. The members of the group gave their views and ideas which have been treated with merit and we have acted on a number of their suggestions. As a result of each meeting an action plan was drawn up to try to improve the service we offer our patients.
If you are interested in taking part in our group please contact our Practice Manager, Mrs Lynn Suckley, on 01948 860205 or in writing to Laurel Bank Surgery, Malpas, Cheshire SY14 8PS.